Return Policy

AM I ELIGIBLE FOR A RETURN?

Item is:
-unworn
-unwashed
-unaltered
-no makeup stains
-no deodorant stains
-no animal hair
-no smells of smoke
-not final sale
-within the date ranges specified in the return policy

If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.

RETURN POLICY

Customer is responsible for return shipping fees. Returns must be postmarked by 14 business days of the delivery date. Once we receive your return, please allow 3-5 business days to process your refund.

DEFECTIVE ITEM

If you have received a defective item, please contact us at info@lenajaneclothingco.com within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures. Our customer service team will get you taken care of!

FINAL SALE

All sales on sale/clearance items are final. All sales are final on jewelry, graphic tees, doorbusters, purses, wallets. Also any shapewear (all shapers, leggings, shorts), undergarments, hats and beanies (for hygienic purposes) are final sale.